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Registration

   - Please register on our website by clicking the "Register to Bid" button at the top of the page in the navigation or within the mobile menu.

   - No. Sierra Auction is a public Auction, anyone can participate!

   - A valid, government-issued ID (i.e. driver's license or passport)
   - Must be 18 years of age or older (We require customers to be at least 16 years of age to enter the property)
   - Complete company name, address, telephone number and contact name if purchasing
   - Copy of dealer and resale certificate if you are a dealer

Fees, Taxes and Payments

   - In-Person Payments are NOT accepted at Sierra. All payments must be made via steps 1 & 2 below:

   - 1. FOLLOW THE LINK IN THE INVOICE EMAIL WE SENT TO YOU to pay with credit/debit, you will receive a paid invoice immediately. –For surplus/firearms/onsites only
   - 2. To pay with credit/debit card here: (https://www.sierraauction.com/pages/make-a-payment/ (3% will be added to your total) -For surplus/firearms/onsites/vehicles
   - 3. Zelle (Through your bank) to zellepay@sierraauction.com (no fee) -For surplus/onsites/vehicles only NOT FIREARMS
   - 4. Direct Deposit/Transfer (no fee); Chase (Account: 397212199) or Bank of America (Account: 457002720203)
   - 5. Wire; Chase (Account: 397212199) (no fee)-For surplus/onsites/vehicles only NOT FIREARMS
   - 6. Wire or Deposit/Transfer FOR FIREARMS ONLY; Chase (Account 735565936)

   - No. We will send winning bidders an email with all possible payment methods.

   - Yes. You just need to supply a copy of your Resale or Dealers License, an AZ 5000A form and a valid ID. Here is a link to the AZ 5000A form: https://azdor.gov/forms/tpt-forms/arizona-resale-certificate. Please email all forms to cashiers@sierraauction.com

   - No. There are protocols to follow to be tax exempt. Please email cashiers@sierraauction.com for more information.

   - Yes! You must provide an AZ 5011 Form, a Valid Driver License and either a Bill of Lading OR an AZ 90-day permit. We can provide the permit for $45, please request and send all forms to: cashiers@sierraauction.com. Here is a link to the AZ5011 form: https://azdor.gov/forms/tpt-forms/affidavit-nonresidency-resident-another-us-state-purchase-motor-vehicle-arizona.

   - Fees are different for each asset class we sell. We also have a handy fee calculator on the same page, purple button - "INVOICE ESTIMATOR". Please refer to this link for reference https://www.sierraauction.com/pages/buyer/fee-structure/ where you will find the estimator and the full fee structure for each asset class.

   - No, but you can go to https://www.sierraauction.com/pages/make-a-payment/ for an alternative payment method! OR Use Zelle or a wire transfer! Refer to the body of your invoice email for all available payment methods.

Purchase Removal

   - Please refer to the body of your invoice email! Most auction-specific information is there! This info will not be in the attachment.

   - Yes! We ask that you email a copy of your valid ID, a completed Chargeback waiver, first and last name of the person picking up along with their valid ID to cashiers@sierraauction.com. Here is the link for our chargeback form: https://www.sierraauction.com/img/auction-images/charback-waiver.pdf

   - Please email your Invoice Number, transporter name, to: cashiers@sierraauction.com

   - Typical pick-up Hours are Mon-Wed 8-3pm, but always refer to the body of your invoice email for exact info. Hours vary by auction.

   - In general, yes! But, please refer to to the body of your invoice email for exact info.

   - All of our bidding is online. You can preview any of the items in person. Typically, preview is the Friday before bidding closes. Please check the website for auction-specific previews, as auctions vary!

   - Our auction calendar is on our website! Here is the link: https://www.sierraauction.com/img/auction-images/2023/2023-Cal_01.pdf

Shipping

   - Yes and No! Depending on the department. We offer 3rd party shipping for surplus; Firearms offers in-house shipping (Only to a licensed FFL dealers) and we offer transport for vehicles in the AZ area, please email info@sierraauction.com for a quote. Out-of-state vehicle transport will need to be arranged by the customer.

   - Of course! You can always email: annette.delahuerta@sierraauction.com with ANY questions about shipping.

   - Absolutely! You can send any company that you choose. Just be sure to email info@sierraauction.com the email address assigned at the end of your invoice email body for more instructions.

   - We cannot provide that, but Pakmail, our 3rd party shipper has an estimator here: https://www.pakmail.com/estimate

   - No. The 3rd party shipper that handles shipping will handle payments for shipping.

Firearms

   - Definitely. We provide a computer onsite to complete the 4473-form.

   - No. We just need the 4473-form filled out.

   - Yes! You will still need to complete a background check, 4473-form, a valid ID with a current address on it.

   - Yes! Every. Single. Time. No matter how much time passes.

   - Yes! We will ship firearms to a licensed FFL holder for transfer. Buyers are responsible to confirm firearm compliance in their state. Please contact firearms@sierraauction.com if you have more questions.

   - Yes! You must provide a copy of your FFL License, AZ 5000A form, Reseller License and Valid ID. Here is a link to the AZ 5000A form: https://azdor.gov/forms/tpt-forms/arizona-resale-certificate.

Titles

   - It will be mailed out to the address ON THE INVOICE. Any questions or concerns please email: titletracker@sierraauction.com

   - Yes! We need a copy of both parties valid ID and an authorization email sent to: titletracker@sierraauction.com.

   - Yes! Send a copy of a valid ID and official proof of business ownership. along with an authorization email to: titletracker@sierraauction.com

Phoenix Office

  • 3570 Grand Ave. Phoenix, AZ 85019
  • Phone: (602) 242-7121
  • Fax: (602) 246-1903
  • View Map

Tucson Office

  • 3911 N Highway Dr, Tucson, AZ 85705
  • Phone: (602) 242-7121
  • Fax: (520) 882-1553
  • View Map

Business Hours

Phoenix Location

  • Monday-Friday: 8am to 4pm
  • Saturday: Closed
  • Sunday: Closed

Tucson Location

  • Monday-Friday: 8am to 4pm
  • Saturday: Closed (Auctions online ONLY, 1st and 3rd Saturday)
  • Sunday: Closed
  • Preview Day (Friday before Auction): 10am-4pm

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